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From the business
LegalShield has provided easy, affordable, when-you-need-it access to a law firm and experienced lawyers for over 50 years. A revolutionary legal subscription service, we protect over 4.5 million people just like you in the US and parts of Canada. For a low monthly fee, our provider lawyers advise you on things like:
• Wills and estate planning, so you can provide for your family
• Consumer and bill issues, like a dispute over a warranty
• Contract review, such as purchasing a personal vehicle
• Real estate law, e.g. an agreement of purchase and sale
• Family law issues, like child custody and divorce
How LegalShield works
1. Sign up
Register online and connect with your law firm.
2. Speak to a lawyer
Talk to a lawyer about your legal issue, usually within eight business hours of your request.
3. Get legal advice
Get assistance with your legal problem so you can move on with your life!
LegalShield Reviews Summary
LegalShield has a rating of 4.4 stars from 330 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalShield most frequently mention law firm, customer service and timely manner. LegalShield ranks 7th among Legal Services sites.
We monitor reviews for authenticity
Parker Stanbury is an excellent law firm and I have been so grateful to the top notch attorneys there who have helped me avoid problems and save money through the years
Impressive attorney requested all documentation. Throughly reviewed it. Got right back with me. Answered all of my questions. Highly recommend Legal Shield
Attorney Letitia Wood is an outstanding lawyer. She is very knowledgeable and polite. We really enjoy working with her. A wonderful experience with her. 5 stars all the way!
Chuck, thank you so much for your kind words. We are thrilled that our team could make a positive impact, and we really appreciate you trusting us to assist you. Looking forward to working with you again whenever you need. We are here to help.
I have worked on multiple immigration cases with the one and only Glenn. He has always just been masterful at responding to questions and going above and beyond the call of duty. I can not tell people enough how much this service means to me. I have been a costumer since I left college because I knew in the real world this would come in handy and god only knows how much this service has paid for itself.
Amauris, thank you for the glowing review. It's a privilege to serve you. We’re grateful you have trusted our team throughout your journey, and we’re here for you whenever you need insight or support going forward. Thanks for choosing us.
My overall experience has been decent. My problems have been with the recommendations of attorneys to help me with problems that I have locally. I would call these attorneys & they would not return my calls, or they would say that I need to leave a message. I did not realize that with this service I could not speak with an attorney.( only thru messages)
Darwin, thank you for bringing this to our attention. We would like the opportunity to review this matter further. We were able to locate your membership and notify the appropriate department. A member of our team will be reaching out to you directly to provide you with additional support. Thanks for being a valued member.
Most of the time I speak with real estate attorneys since I am a landlord. They always return my call in a timely manner with good legal advice. I have been using Legal Shield for many years, and the Parker-Stanbury firm in Los Angeles is the best I have ever encountered.
Barbara, thank you for sharing such kind words about your experience with our team. Responsive, sound advice is at the heart of what we strive for, and we are honored to have earned your trust over the years. Please don’t hesitate to reach out whenever you need us. We’ll be happy to assist.
I like this service, especially from the law firm because they talk down to you at your level so you can understand what the law is supposed to be for everybody and they will take time and answer your questions and sometimes I'll have you send in paperwork so they can help you understand the situation better or what they can do to help protect your $#*! or anything else that you might have
Robin, thanks for your thoughtful feedback. It means a lot to hear that our team’s clear communication and support have helped you feel more confident and informed throughout your experience. We always strive to provide guidance tailored to each situation, so please don’t hesitate to reach out whenever you need assistance. Thanks for choosing us.
I had a question only an experienced attorney could answer and legal shield provided the attorney to help answer my questions and make a plan moving forward
Thank you, Diana, for sharing your experience! We're glad that your LegalShield Provider Lawyer could provide clear answers and help you create a solid plan moving forward. Your confidence in us means a lot, and we're here whenever you need further support.
I have nothing negative to say about the representative. I was given a way to address my issue and I am waiting to see if the measures taken will be effective.
Robert, thanks for taking the time to share your experience. We're glad your LegalShield provider lawyer provided a clear way forward, and we hope the measures bring the results you're looking for. Please don't hesitate to reach out if you need any further support along the way. We appreciate you choosing us.
The only reason I didn't grade a 5 is because the intake person first told me it couldn't be done of the change I wanted to make. The attorney of course said it could be done.
RC, thanks for sharing your experience and giving us the chance to make things right during the process. We appreciate your positive words and look forward to supporting you smoothly in the future!
I was waiting for the revised Will. It appears the revised Will was sent the day after I requested revieions, however it did not come until today, 3 weeks later. I read it over and I am satisfied with the revision, and will now get it notarized.
Zee, thank you for your patience and feedback. We're glad to hear you're satisfied with the revised Will and appreciate you allowing us to assist you through this process. Wishing you all the best as you finalize the next steps. It’s a privilege to support you, and we’re here whenever you need us.
My questions were answered and I was actually given more insight on my issue giving me more to think about and a new direction to take my issue. Thank you Aaron.
Kim, thank you so much for sharing your experience and kind words. We are glad that your LegalShield provider lawyer could provide valuable insight to help guide your next steps, and we look forward to assisting you whenever you need support in the future. Thanks for choosing us.
The experts at Legal Shield made sure I was connected to an attorney and were in communication regularly. They made me feel heard and supported my case. I was able to success in the case - without them, I would have not had the confidence to proceed. Thank you!
Michele, thank you so much for your kind words. We're grateful to hear that our team provided the support and confidence you needed throughout your case. It’s wonderful to know we could help you achieve a successful outcome. It’s a privilege to support you, and we’re here whenever you need us.
I was pleased to get a response very quickly within an hour or two when it was going to take me 6 weeks to book time with a local attorney.
Linda, thank you so much for highlighting how quickly our team assisted you. We understand timely support makes all the difference. I’m glad our team could provide a prompt solution when alternatives felt far off. We appreciate you taking the time to share your experience and are pleased to be of service.
Parker Stanbury LLP — Attorney Referral Experience
Review:
My experience with Parker Stanbury's attorney referral service has been deeply disappointing and far below the standard expected from a firm that charges a monthly fee to provide meaningful legal access.
Despite having a legitimate and well-documented federal ADA/Section 504 case, the referrals provided to me were consistently ineffective. Several of the firms Parker Stanbury referred me to never responded at all—not to me, and in one instance, not even to Parker Stanbury themselves when the firm followed up to confirm whether they were still interested. That alone is unprofessional and reflects a lack of proper screening.
In addition, one paralegal—Mr. Starr—was openly rude, dismissive, and misleading. Later, I saw numerous negative public reviews about him and realized my experience was not unique. It raises serious concerns about the quality control of the attorneys and staff included in Parker Stanbury's referral network.
I expected Parker Stanbury to connect me with firms that:
actually want to speak to the clients they agree to receive,
have the capacity and willingness to evaluate complex cases,
understand ADA Title II, Title III, and Section 504, and
follow through after accepting a referral.
Instead, I received referrals to attorneys who had excuses ("too much work," "no bandwidth," "not the right fit") after they had already told Parker Stanbury they were willing to take my case information. If a firm accepts a referral, they should be prepared to follow through—otherwise, why accept it at all?
This pattern places paying clients at a huge disadvantage. We rely on these referrals because we are told the attorneys are vetted and reliable. When multiple referrals fail, ignore communications, or behave unprofessionally, it reflects poorly not only on those firms but on Parker Stanbury's screening standards. Clients should not have to chase down attorneys or repeatedly explain their case to firms that never intended to be helpful in the first place.
For someone with a valid, serious federal case involving ADA discrimination, retaliation, and systemic misconduct by a university, Parker Stanbury's inability to locate even one engaged, knowledgeable ADA attorney is unacceptable. This is exactly why I feel AI should eventually handle more of the legal triage and analytical work—because the human side too often breaks down due to inconsistency, lack of follow-through, and poor quality control.
Parker Stanbury needs to significantly improve its referral network, vet the firms on its list more rigorously, and ensure that when attorneys accept referrals, they are actually prepared to speak to the client. Otherwise, the service fails both the client and the firm's own reputation.
Samuel, thank you for bringing this to our attention. We would like the opportunity to review this matter further. We were able to locate your membership and notify the appropriate department. A member of our team will be reaching out to you directly to provide you with additional support. Thanks for being a valued member.
I have had two occasions where, when needed, Legal Shield has been willing to write letters supporting me. I have called around 8-9 times for various issues/things unrelated to those two episodes. They have taken my requests seriously, professionally, and at 29.99 a mo to cover my whole family that's a deal.
Johnnathan, thank you so much for sharing your experience and for trusting our team during challenging moments. We're glad to be able to provide valuable support to you and your family at such a great value. We’re here to support you whenever you need assistance. Thanks for being a valued member.
Was knowledgeble, follow up was helpful, and was thorough. It was not clear though what the service provides and does not when we first contact Legal Shield.
Thank you for your thoughtful feedback. We are glad to hear that the guidance was timely, knowledgeable, and thorough, and that the follow-up was helpful. We appreciate you sharing that the scope of services was not fully clear at the start. We understand how important it is to know exactly what is and is not covered under your membership. Our team is always happy to walk through your benefits in detail and answer any questions so you can make the most of your membership. Please feel free to reach out to our Member Services team at (800)-654-7757 or via chat at https://bit.ly/4kZ9t8d between 7-7 CST, Monday-Friday, for clarification or additional support. Thanks for being a valued member.
I am happy that I'm a member of Legal Shield. I called for assistance with solving a discrepancy with my son's birth certificate. I was originally told that because I was a member, I would receive the discounted rate, which would put the cost at around $450 to solve the problem. The Layer Arienne Hobbs was extremely helpful and was a pleasure to speak with. She requested that I send her some documents to review, and I did. She called me back and advised me that I could handle this myself if I was willing to do a little paperwork. She advised me that I could download a form and submit it myself with supporting documents for $10. She was great to talk to, a very knowledgeable and pleasant person. Thanks again, Adrienne.
Ernest, thank you for sharing your experience. We're pleased to know your Provider Lawyer was able to guide you toward a simple solution, and we truly appreciate your kind words. We look forward to continuing to assist you whenever you need us.
The legal team demonstrated exceptional professionalism and completed the work in a timely fashion. Revision requests were addressed with promptness and efficiency.
Harold, thank you sincerely for your kind words. We are pleased our team provided the professionalism and attentiveness needed to support you promptly. Your feedback encourages us to maintain these high standards in every case entrusted to us.
I had to remember I subscribe to Legal Shield! I have called regarding a car accident; and, on another occasion about Guardianship/Power of Attorney. I was initially assigned a law firm in my City/state. Each time I phoned, I was treated professionally. The attorney that responded, listened attentively, advised me accordingly, and gave me an opportunity to follow up with them if necessary. My monthly payment to Legal Shield is worth the expense to have legal advice on call or within 24 hours.
Sallie, thank you for your kind words and for trusting us during those important moments. We're truly committed to being there when you need guidance, and it's wonderful to hear that the personalized support met your expectations. Please know we're always here to listen and assist whenever something else comes up.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Ann, thank you so much for your kind words and recommendation. We’re delighted to hear that the thorough communication and attention to detail provided added real value to your experience. It’s always our team's priority to fully address every question and provide exceptional support. Thanks for choosing us.