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CoinbaseReviews 826

1.3

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Coinbase Reviews Summary

Coinbase has a rating of 1.3 stars from 826 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Coinbase most frequently mention customer service, bank account and phone number. Coinbase ranks 60th among Centralized Exchange sites.

service
347
value
314
quality
302
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Nigeria
3 reviews
0 helpful votes
Follow Lavine R.
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I recently had a troubling experience with Coinbase that I felt compelled to share. I was scammed while using their platform, and it left me feeling frustrated and helpless. After realizing I had fallen victim to the scam, I reached out to Coinbase's support, but their response was far from satisfactory. After doing some research, I discovered Norkersecurity,org I was initially skeptical, but I decided to reach out for assistance. Their team was incredibly responsive and knowledgeable about cryptocurrency scams. They guided me through the recovery process and helped me understand my options.

Date of experience: March 13, 2024
Austria
1 review
6 helpful votes
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Read carefully
December 27, 2024

When I got scammed (company in the image) is my savior they made it happen and I got my money back by making a complaint to them.They are highly recommended! Search for them on your bowser

Date of experience: December 11, 2024
GB
4 reviews
2 helpful votes
Follow Richard B.
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Don't use can't get my money back bad customer service no one to help no contact number
DONT USE YOU WONT GET YOUR MONEY
Don't use no customer service no communication poor poor poor

Date of experience: November 21, 2024
Bulgaria
1 review
1 helpful vote
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Don't use coinbase
November 3, 2024

Bad customer service slow responses which don't actually make sense since they just slowing things down with emails that ask you the same thing

Date of experience: November 3, 2024
District of Columbia
1 review
1 helpful vote
Follow Mozartos K.
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Coinbase has gone from bad to worse. You can't open a proper support case, there's no phone contact, and the only way to reach them is through chat—which offers little help. My account has been restricted for the past two years without any resolution. Despite numerous attempts to resolve the issue, I'm met with the same generic responses and no progress. This experience has been incredibly frustrating, and I wouldn't recommend Coinbase to anyone looking for reliable customer service

Date of experience: October 12, 2024
California
1 review
1 helpful vote
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Zero customer support
September 13, 2024

When my wallet was compromised, they did little to help me recover the money that was in there. It took long to even get a customer representative that listened to me. Only Dctline [com] was able to resolve my case.

Date of experience: September 13, 2024
New Jersey
1 review
0 helpful votes
Follow Steve. M.
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I was locked out of my coinbase account for over three months, and despite numerous attempts to resolve the issue, I couldn't get any assistance. I tried everything—complaining, reaching out through multiple channels, even posting reviews—but nothing worked. They eventually blocked my review account as well, which only added to the frustration. Fortunately, I came across Rapidresolute, and they were able to facilitate the return of my funds. After months of stress and uncertainty, finally seeing my assets restored was a huge relief. I'm grateful to have found a solution when I thought all hope was lost.

Date of experience: August 25, 2024
Massachusetts
1 review
0 helpful votes
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Be careful people
July 23, 2024

We all just have to be more careful when investing with this sites,they have many agents who lure people into trading with them,and when it time for profit withdrawal they will deny you access into the website and they will keep asking for more payments,.i'm a victim, i lost 17k usd to them but with the help of a friend who is a recovery consultant
Reach him on Telegrm (axbrad) i was able to retrieve all my money from their website..

Date of experience: July 23, 2024
Nigeria
1 review
0 helpful votes
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I enjoy writing this review and I sincerely hope that I will publish it again. I would like to thank the recovery team for their excellent support in helping me get all my money back, you can contact them directly on via WhatsApp *******066

Date of experience: July 14, 2024
Florida
1 review
0 helpful votes
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Personal experience
July 12, 2024

I and my brothers were fooled into a scheme that was supposedly an investment portfolio specialized in imports and exports. 8 months of constant funding gone down the drain but thanks to a private investigator I found here in this forum. All Cracker WhatsApp/ no ‪+1 3*10*902*84*99 is well recommended here in this funds recovery platform because they are the only ones everyone must go to. I and my brothers have now reconciled after the awful event. Thank you to All Cracker.

Date of experience: July 12, 2024
Illinois
6 reviews
0 helpful votes
Follow Go To EliteRecoup.con For Help l.
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BEWARE!
June 12, 2024

I strongly caution against engaging with Coinbase, as my experience suggests they operate as a scam company. Be wary of any involvement, as it may result in financial loss and unfavorable outcomes.

I've gotten my money back and that was only way I could go about it. I got help from. (I USED THEIR WEBSITE URL AS MY DISPLAY NAME AND PROFILE PICTURE ON THIS REVIEW INCASE YOU NEED HELP AND WANT TO REACH OUT TO THEM).

Note: I did this because of the strict policy over here and honestly i just want to help as many people as possible to get their money back.

Date of experience: June 12, 2024
GB
2 reviews
0 helpful votes
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RECLAIM 001 COM
June 6, 2024

RECLAIM 001 COM has a proven track record of helping people recover their money after they've been the victim of theft or fraud. They have a great reputation for helping people get their money back, and their security measures are top-notch. I've read a lot of stories about people who have had their money stolen, and RECLAIM 001.com has helped them get it back. It's clear that they care about their customers, and they're dedicated to helping people in difficult situations.

Date of experience: June 6, 2024
Italy
1 review
1 helpful vote
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Coinbase is holding me and my money hostage…all I want to do is transfer my funds from my old account to my new account.but they are STONEBALLING ME…I will sue them in small claims court.

Date of experience: June 4, 2024
California
2 reviews
0 helpful votes
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.
June 3, 2024

I thought coinbase was legit, but they took $7,785 and ran. It's been weeks with no communication. Their customer service is a joke. I'm beyond frustrated and feel so cheated. Avoid this site at all costs if you don't want to lose your money.
Each step with...! Check them out on you net has been a stride away from financial despair towards prosperity.!

Date of experience: June 3, 2024
Canada
2 reviews
0 helpful votes
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My account was compromised weeks ago, and I have been struggling with ineffective support via email. Phone support is unavailable, and the chat is just a basic bot. Despite repeatedly informing them that their suggested solutions don't work, they continue to provide unhelpful responses, making me question if they're even human. However, Mark Fisher was able to resolve my issue. If you need assistance, reach out to him via ema!l (Markfisherjr@ outlook.com)

Date of experience: May 18, 2024
Nigeria
1 review
0 helpful votes
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I TOOK EVIDENCE WITH SOME PROVE AND THE TRANSACTION HISTORY OF BEEN SCAMMED BY COINBASE TO COINSREFUNDORG, LEGAL ACTIONS WERE TAKEN AND I WAS ABLE TO GET MY MONEY

Date of experience: May 13, 2024
California
1 review
0 helpful votes
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Lexicorp.info helped me get $45k refund front coinbase. Helped me recover all my funds back from coinbase

Date of experience: May 1, 2024
Belgium
1 review
1 helpful vote
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First class scammers!
April 26, 2024

Identical experience. Money locked. Impossible to transfer back to my account. Impossible to put it in an external wallet.

Thieves!

Date of experience: April 26, 2024
Nigeria
2 reviews
0 helpful votes
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Stay away
March 27, 2024

Scammers they will run away with your money and never reply to your text anymore until I contact LEGALREFUNDHUB.Org who helped me in recovering of my money back

Date of experience: March 27, 2024
Rhode Island
1 review
0 helpful votes
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After facing obstacles withdrawing my profits from Coinbase, Mendup.Org came to my rescue. Their expertise and dedication helped me recover my funds, turning a frustrating situation into a success story. Grateful for their exceptional service."

Date of experience: March 18, 2024

From the business

Coinbase is a secure online platform for buying, selling, transferring, and storing digital currency.


coinbase.com
Founded in 2012
San Francisco, California, United States
+153